Welcome to client support

If you're an existing client of Dance Monkey Design, and are currently on a plan that includes support, you've come to the right place!

How to ensure your support request is actioned promptly

We have to triage support requests based on the impact on your service and clients - so please choose the priority with care. Not everything is urgent!

Please provide all the details we'll need to solve the problem:

  • The link to the page where you're having a problem
  • The exact wording you'd like us to use
  • A clear description of any problem you're facing

The critical thing is that you are clear and specific on what the issue is, and what the ideal outcome would be.

Without clarity, we'll all lose valuable time asking questions to gain that clarity.

If you need to include files with your ticket, first submit the ticket, then reply to the email with the files as attachments.

Submit your support request

To raise a ticket, visit our support portal.

Take the first step to turning your website into your best sales & lead generation tool!

We want to know your business goals and objectives and then discuss the type of website and marketing that will accomplish them.

To do this we need to discuss three things;

  1. Your current results. What it is and isn't working for your business currently. [If you don’t have a website, we will discuss your current marketing and outcomes]
  2. Your customers and target market. This helps us formulate how to shape your website and marketing to achieve your outcomes.
  3. What Inspires You. We don't just build a website and walk away, we work with our clients month by month, quarter by quarter through strategy, accountability plans, analytics, training and support to assure you higher levels of success. 


We design tailor-made websites, marketing systems and strategies that are precisely engineered to suit your business type. 


201 Kent St Sydney, NSW 2000+614 3534 1157Email Us

ABN: 62 649 019 483